Contact us

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@clearancewarehouse.net.au

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

Delivery is all over Australia. It is free on orders of $75 or more, otherwise $25 including GST. Standard orders are dispatched within 2 working days and then take up to 7 working days by tracked courier; express orders are dispatched within 1 working day and then take 3 to 5 working days. If you are outside Australia, ask us before you order.

All of our prices are displayed in Australian dollars, and they include GST

We currently only accept card payments through Stripe and PayPal. More payment methods will be added in the future.

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