Ice Bathtub | Cold Plunge Tub | Portable PVC Bath

We currently only accept credit card payments, PayPal & Crypto currency. More payment methods will be added in the future.

All of our prices are displayed in $AUD.

• Australia: Free delivery, 5-7 days
• Other countries: Free delivery, 5-7 days

OUR DELIVERY PARTNERS

You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.

We will gladly Refund or Exchange an item if:

• The item is faulty
• The item is not the same as the description or as shown or advertised
• The item does not perform as per the manufacturers intention

You may not be entitled to a Refund or Exchange if:

• You have changed your mind and no longer require the item
• You decide you cannot afford the item
• You found the item cheaper elsewhere
• The style, colour, or size is not suitable
• You were responsible for the fault
• All refund requests MUST be accompanied with an original receipt or other proof of purchase.
  Please feel free to discuss our policy with our Manager prior to purchase.

Note that measurements quoted on our website and affiliated sites and social media channels are subject to slight variances, when purchasing items measure all items to ensure they fit your space.

Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.

If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day.

Support Team: admin@customersupport.care